General Information
 

Normal Production
Normal production times are listed in each product section. Production time begins after art approval. Large orders may require additional time. Check with factory for any critical in hands dates.

Rush Orders
Check product section for rush charges. Contact factory for availability. 

Product Proofs
$10.00 (V) per layout – allow 1 to 2 days for proof. Production time begins after proof approval is received.


Spec Samples – normal production is 5-7 working days. We make every effort to expedite them. $20.00(V) set-ups, dies and art charges apply unless otherwise noted in each product section.

Reorders
Reorders with screens are $25.00 (V) for first color, $15.00 (V) each additional color. Art files are kept for 2 years. After 2 years, new artwork and setups may be charged.

Shipping
FOB San Diego. Our standard shipping method is Fed-Ex ground. Most levels of FedEX, UPS and USPS are available. A $3.50 (V) per box handling charge is added to freight carrier costs. $10.00 (V) fee will be applied for an incorrect address.

Terms of Sale
Initial orders must be paid via check or credit card. Net 30 upon credit approval. All late pays after 45 days are reported to ASI Credit. Accounts with a past due balance will revert to COD until proper credit is re-established. We reserve the right to ship up to 10% over/under. Plastic, a by-product of petroleum, may fluctuate greatly in price and delivery. Therefore, we reserve the right to pass on raw material increases without notice regardless of purchase order prices, dates and/or releases.

Sample Policy
Random samples of lapel pins, name plates and our standard badges can be sent out USPS at no charge when available - limit 3. Samples of our executive line products, name plate holders and specific samples will be charged at end quantity pricing. Provide FedEx or UPS account for expedited shipping.

Right to Promotion
We reserve the right to use any item or logo printed by us for display or sample purposes. The logos and or artwork will be used to illustrate basic product and or processes and are not for sale.

Claims
All claims must be handled within 30 days of order shipment. Replacement of incorrect or defective goods will be done at no charge if we are in error.